DELIVERY AND SHIPPING POLICY

All products are carefully packed for delivery, whether nationally or globally, ensuring that your order arrives with the utmost care and attention to detail. 

The packages are sent via reputed courier services like Blue Dart, Fedex, Delhivery etc. 

Shipping charges would be applicable depending upon the location the order has been shipped to. 

FAQs :

What is the Order Processing Time? 

We process all the orders between 3 – 7 working days.

How will the products be packed? 

Our products are cleansed and carefully packed with love and intention, using protective materials to ensure they arrive safely and with care. Each order is cushioned and protected for a safe delivery experience.

How long the product will take to reach you ?

We are dedicated to getting your bag of joy to you as quickly as possible! Once your order has been shipped, delivery typically takes about 4 to 5 days for metro areas and 7 to 10 days for other regions. 

What should I do if my product is not delivered even after 10 days. 

If your order has not been delivered after 15 days,  contact us at 91-7506319231 or write to us at thecrystalzone555@gmail.com , so that we can escalate the concern with our shipping team and expedite the delivery. While we partner with shipping companies and cannot provide details about the delivery person, we will co-ordinate closely with them to resolve the issue promptly. Your satisfaction is our priority!

Are there any hidden cost ( sales tax , octroi etc.) ? 

No, there are no hidden costs. The amount mentioned at the time of placing the order is what the products costs you.

Do you also do international shipping ? 

Yes, we do international shipping. Get in touch with us at 91-7506319231 or thecrystalzone555@gmail.com to know more about shipping to your country.